2019's best Customer feedback tools

NPS surveys In-app survey

Customer feedback tools

Nicereply

Nicereply helps you improve customer service and customer experience through customer satisfaction surveys

Funded Startup
Enterprise

From $49 per month

Free Trial available

Zendesk
Salesforce
Front
Mailchimp
Shopify
Zapier

Customer feedback tools

Promoter.io

Promoter is a popular email-based NPS tool that helps you gather customer feedback and reduce churn.

Funded Startup
Enterprise

From $79 per month

Free Trial available

Segment
Salesforce
Zapier
Slack
Intercom
Customer.io
NomNom

Customer feedback tools

SatisMeter

SatisMeter is a tool that makes it simple to collect and manage Net Promotor Score (NPS) surveys.

Bootstrapped
Funded Startup

From $49 per month

Free Trial available

Developer required

Segment
Zapier
Geckoboard
Intercom

Customer feedback tools

AskNicely

AskNicely is a real-time NPS tool that helps your team gather and manage customer feedback.

Funded Startup
Enterprise

From $299 per month

Hubspot
Salesforce
Intercom
Zapier
Zendesk
Slack
Mailchimp

Customer feedback tools

Retently

Retently is an NPS tool that makes it easy to send in-app, email, and transactional surveys.

Bootstrapped
Enterprise
Funded Startup

From $15 per month

Free Trial available

Intercom
Zapier
Slack
Salesforce
Hubspot
Shopify
Mailchimp

Conversion rate optimization tools

Hotjar

Hotjar is a conversion optimization tool that lets you record user sessions and get feedback from customers.

Bootstrapped
Enterprise
Funded Startup

From $29 per month

Free Trial available

Segment
Optimizely
Hubspot
Omniconvert

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