Description

Promoter is a popular email-based NPS tool that helps you gather customer feedback and reduce churn.

Comment

Promoter is a popular NPS tool with an impressive customer list. It's known to be simple to setup but it has a powerful set of features, and integrates with a good range of web apps.

Key features

Send customizable email-based Net Promoter Score (NPS) survey campaigns.
Use powerful reporting features to measure customer sentiment and track campaign performance.
Manage survey feedback – get alerts, review responses and send replies from within the app.

Pricing

From $79 per month.

Plans differ based on the number of surveys that can be sent each month and the functionality offered, from a basic plan for small teams through to custom enterprise options.

Free trials & plans

Free Trial available

No Free Plan

Budget

Funded Startup

Enterprise

Target sectors

SaaS

Companies using Promoter.io

Zapier Gusto Coursera DocuSign Cloudflare Rackspace

Implementation

Simple setup

API availabile

Campaigns can be setup within the webapp. During the setup process you will be able to choose where to importyour contacts from: CSV, API, Zapier or Segment. You'll also be able to use a CNAME to send the surveys from your custom domain.