Salesmachine is a customer success tool that helps SaaS companies onboard, retain and expand their customers.
Key features
Health Monitoring lets identify the health of your customers at each stages of the customer lifecycle based on data sources like product usage, support, or nps data.
360 Profiles give you a unified customer view that shows health, conversations, touch points, product usage, support tickets, NPS score, and subscriptions.
Alert Center sends instant alerts when customers health or behavior changes to identify risk and opportunities in your customer base.
Pricing
From $49 per month.
There are 3 pricing plans, and the total cost is based on the number of "contacts" managed in your account.